Terms of Use | WeekendGoWhere Singapore

Terms of Use

  1. All tickets, e-tickets, vouchers, memberships and packages ("Tickets") are sold by Zwoo Mobile Pte Ltd ("WeekendGoWhere") as ticketing agent for and on behalf of the entity or entities (collectively "Provider") operating, managing, producing, promoting or providing the event, show, performance, screening, exhibition, conference, transport service, attraction, food and beverage, place of interest, ride, venue access, membership programme, or other product or service for which the Tickets are sold (individually and collectively, "Services"), or the venue, vehicle, craft, equipment, attraction or restaurant in or by which the Services are provided (individually and collectively, "Venue"). All orders are subject to availability and acceptance by WeekendGoWhere. WeekendGoWhere reserves the right to accept or reject any order. By ordering Tickets you agree, on your own behalf and as an agent on behalf of all persons for whom you are purchasing Tickets or who will be holding Tickets purchased by you (you and each such person being a "Ticket Holder"), to be bound by these Terms and Conditions. WeekendGoWhere shall be entitled, but not obliged, to conduct verification checks on any order, and shall be entitled to rescind the order if such verification checks reveal any fraud or other irregularity in the order.
  2. WeekendGoWhere has no control over the maintenance or management of the Venue, or the organisation or management of the Services. WeekendGoWhere, its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of WeekendGoWhere), loss or damage however caused while in the Venue nor are they liable for any complaints, claims, refunds, or exchange for any reason whatsoever, including without limitation, those relating to the Services, the Venue, or cancellation or postponement of the Services (collectively, "Claims"). Booking fees and all handling fees shall not be refundable. Any other refunds shall be made only at the Providers discretion and on the Providers account. WeekendGoWhere shall not be liable for any such Claims or refunds.
  3. Upon confirmation of your order for Tickets, no exchange of Tickets will be made under any circumstances and Tickets are not transferable and may not be resold. WeekendGoWhere and the Provider each reserves the right to cancel any Tickets that have been transferred or resold and to deny any such Ticket Holder entry.
  4. Upon confirmation of your order for Tickets, no refund on Tickets will be made under any circumstances except pursuant to Conditions 6 below.
  5. If a Service is postponed or cancelled, a Postponement Publicity Notice or a Cancellation Publicity Notice (collectively, the "Notices" or individually, a "Notice") respectively shall be placed in the media by the Provider or WeekendGoWhere.
  6. Entry will be refused if Tickets have not been purchased from WeekendGoWhere or other authorised points of sale.
  7. The resale of Tickets at the same or any price in excess of the initial purchase price is prohibited. WeekendGoWhere reserves the right to cancel any Tickets that have been resold and to deny any such Ticket Holder entry.
  8. Infants in arms or children without Tickets will not be admitted unless otherwise stated in Services advertisements or announcement.
  9. Student and Senior Citizen pass (and others where applicable) must be shown to obtain discounts (where applicable) and upon admission.
  10. Latecomers cannot be admitted until a suitable break during the performances.
  11. Entry to the Venue will be subject to the Venues prevailing terms and conditions of entry.
  12. Entry to the Venue may be subject to age restrictions specified in the webpage or in publicity for the Services, and no refunds will be made on the grounds that the Ticket Holder was not aware of such age restrictions.
  13. The Provider reserves the right without refund or compensation to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the Services by others.
  14. No photography, audio or video recording is allowed during the Services unless otherwise stated by the Provider.
  15. The Provider may add, withdraw or substitute artists and/or vary advertised programmes, Service times, seating arrangements and audience capacity without prior notice.
  16. The Provider/ WeekendGoWhere may use the Ticket Holders image or likeness in any live or recorded video display, photograph, picture or publicity material or website.
  17. The Provider may postpone, cancel, interrupt or stop the Services due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.
  18. The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
  19. The Ticket Holder voluntarily assumes all risk and danger incidental to the Services and Venue whether occurring prior to, during or subsequent to the actual Services or your presence at the Venue, including any death, personal injury, loss, damage or liability.
  20. Purchasers of Tickets who are under 18 years of age should seek parental consent before purchasing Tickets/merchandises from our website. By transacting on our website, you certify that you are at least 18 years of age and you understand these Terms and Conditions.
  21. All Tickets must be collected within the time periods stipulated for your chosen delivery method. No refunds will be made for uncollected Tickets.
  22. Any complaints regarding the Services shall be directed solely to and dealt with by the Provider. Any complaints regarding the Venue shall be directed solely to and dealt with by the Provider.
  23. By providing any personal data to WeekendGoWhere, you agree that WeekendGoWhere shall be entitled to use and process such data in accordance with its Privacy Policy.
  24. Singapore law shall govern the sale of all Tickets and you agree to submit to the exclusive jurisdiction of the Singapore courts.
  25. Please be informed that our tickets are only sold to tourist.