Short overnight getaway in Batam and stayed at Nagoya Hill Hotel. Hotel is nice. Impressed by marble bathroom, marble lobby, marble everywhere. Room is nicely furnished and clean. Basically what you pay is what you get. Linked by covered walkway to Nagoya Hill mall. Convenient for people who dont wish to travel far. Discovered a brand new mall: Grand Batam Mall. Impressive, large and well located. Good for strolling around. Pleased with service of Weekendgowhere and of Personal Travel Consultant: Mindy. Major difference between WEGW and F**e is that bookings (ferry and rooms) are confirmed at point of paying. Other site requires you to purchase a voucher first, then email the travel company to redeem voucher. Problem is, its difficult to check availability of hotel and ferry tickets when purchasing voucher. Agree, there is a difference in prices but sometimes, gotta pay a bit more for assurance. Overall, will use WEGW again. But will probably not pay so much for fancy hotel. With Grab / Go Jek soooo cheap in Batam, I suggest getting a cheaper hotel and taking a PHV everywhere instead. Did not use fancy hotel facilities much too.

My friends and I had a pleasant experience during our trip to Batam thanks to our kind tour guide named Indra. He was the one who picked us up at ferry base upon our arrival and brought us to the hotel by coach bus. When we reached Nagoya Hill hotel, one of those front desk staff named Wendy was very friendly and always smiles. She quickly assisted us to check in and communicated well with us. We got our hotel keys. Before we got to our hotel room, the tour guide told us that the driver would be picking us up at our hotel in the evening. However, he could not make it due to Ramadan; instead the same tour guide was so kind to offer his assistance throughout the night in his personal capacity. He showed us around some interesting places by his private SUV. We went to the spa for 1.5 hour massage. Then he took us to a popular seafood restaurant where we had dinner. He insisted on having dinner on his own despite our invite. The staff at this restaurant were friendly, attentive, and very helpful. He gave up his time for us for a whole night. He has good interpersonal communication skills. Most importantly he has a heart of gold. Obviously he sells himself very well as part of his job. We like him. If anyone asks, we would definitely recommend him. That late night we returned to the hotel. Our hotel room was very clean and so comfortable. Security guards and hotel staff were very friendly and respectful. In overall, we appreciate our tour guide’s time and kindness. Most grateful to him for his time. Most importantly we thank our travel consultant from Weekend Go Where Singapore named Fenny for making last minute arrangements – ferry tickets, hotel reservation, and transportation to the hotel. She is awesome. We owe our gratitude to her for everything that she did for us.

Just came back from 2D1N new year stay at Batam Nagoya Hill Hotel. We enjoyed our stay very much. Thanks Zoey for the travel arrangements. We will definitely be back!

I like from the moment i checked in as front desk staff were friendly and welcoming. Stayed in Deluxe room and the room is spacious, clean and with complimentary minibar (orange juice and biscuit). The Nagoya Shopping Mall is just behind where you can cross over from level 2 and i should mentioned the security staff even help me to cross over the busy street by stopping the incoming cars. The only thing i don't like is the check-out session and i waited for almost 15mins due to customer cutting queue and no one is controlling the crowds. Nevertheless, i will be back again as i enjoyed having dinner at Oregano Cafe & Bar which is just a left turn from the hotel main entrance with delicious food, relaxing ambience and friendly owner.

Wifi was Excellent. Staff were nice as well :)

Rooms are too small for superior deluxe. Service is good.

Room small but ample. Convenient close to all the massage places which close at 10pm

Overall is good, but only disappointing thing is that there is no fridge !

Budget hotel at Batam worth considering!